01 Overview
ClearCall products are not on sale yet. This policy will apply to purchases once they open.
This Refund Policy applies to purchases, subscriptions, memberships, courses, and digital educational services offered by ClearCall Education.
By purchasing a subscription or service from ClearCall Education, you agree to this Refund Policy.
02 Dashboard Subscription Refunds
New dashboard subscriptions may be eligible for a refund if requested within three (3) calendar days of the original purchase date. To qualify:
- The refund request must be submitted within three (3) calendar days of purchase.
- The request must be sent to hello@clearcalleducation.com.
- The account must be in good standing and not in violation of our Terms of Use.
Refund requests received after the three-day period will generally not be eligible for a refund.
03 Subscription Cancellations
You may cancel your subscription at any time. When a subscription is cancelled:
- Future recurring payments will stop.
- Access will continue until the end of the current paid subscription period unless otherwise stated.
- No partial refunds will be provided for unused portions of a subscription period.
04 Future Products and Services
ClearCall Education may offer additional products and services in the future, including but not limited to:
- Digital card decks
- Instructor-led education
- Live training sessions
- Workshops
- Special events
- Downloadable educational resources
Refund eligibility for these products and services may differ and will be clearly outlined at the time of purchase. Where a separate refund policy is provided for a specific product or service, that policy will take precedence.
05 Non-Refundable Circumstances
Refunds will generally not be provided for:
- Requests submitted after the applicable refund period
- Change of mind
- Failure to use purchased content
- Lack of time to access content
- Dissatisfaction based on personal expectations
- Failure to cancel before renewal
- Inability to achieve desired educational, academic, employment, licensing, certification, or professional outcomes
- Suspension or termination resulting from violations of our Terms of Use
06 Billing Errors and Duplicate Charges
If you believe you have been charged incorrectly or charged more than once, please contact us promptly at hello@clearcalleducation.com.
Verified billing errors or duplicate charges will be corrected as appropriate.
07 Chargebacks
If a chargeback or payment dispute is initiated through a financial institution or payment provider, ClearCall Education reserves the right to:
- Suspend access to services
- Terminate accounts
- Recover outstanding fees where permitted by law
- Provide relevant account and transaction information to the payment processor for dispute resolution
08 Technical Issues
If you experience technical issues that prevent access to purchased services, please contact us as soon as possible. We will make reasonable efforts to investigate and resolve technical issues before considering a refund request.
09 Consumer Rights
Nothing in this Refund Policy limits any rights available under applicable consumer protection laws. Where refunds are required by law, ClearCall Education will comply with all applicable legal requirements.
10 Contact Us
Questions regarding this Refund Policy may be directed to: