01 Our Commitment
ClearCall Education is committed to providing an accessible and inclusive online experience for all users.
We believe educational resources should be accessible to as many individuals as possible, regardless of ability, technology, or circumstances. We are continually working to improve the accessibility, usability, and functionality of our website and educational platform.
02 Accessibility Goals
We strive to:
- Provide content that is clear and easy to understand
- Maintain consistent website navigation
- Support keyboard navigation where possible
- Ensure content is readable across devices and screen sizes
- Use sufficient colour contrast for readability
- Provide descriptive text for images where appropriate
- Design pages that function on desktop, tablet, and mobile devices
- Continually review and improve accessibility features
03 Responsive Design
ClearCall Education is designed to function across a variety of devices and screen sizes, including:
- Desktop computers
- Laptops
- Tablets
- Mobile phones
We aim to ensure that content automatically adjusts to different screen sizes and orientations to provide a consistent user experience.
04 Accessibility Features
Where reasonably possible, our website and educational platform may include:
- Clear page structure and headings
- Logical navigation menus
- Keyboard-accessible controls
- Readable fonts and spacing
- Alternative text for meaningful images
- Responsive layouts
- Accessible forms and input fields
- Consistent design patterns
05 Ongoing Improvements
Accessibility is an ongoing process. ClearCall Education regularly reviews website content, design, and functionality to identify opportunities for improvement and to enhance accessibility for all users.
As technology, standards, and user needs evolve, we will continue to evaluate and improve our services.
06 Third-Party Content
Some portions of our website or educational platform may rely on third-party services, software, embedded content, payment processors, or external resources.
While we strive to work with providers that value accessibility, we cannot guarantee the accessibility of third-party content or services that are not under our direct control.
07 Feedback, Formats and Assistance
We welcome feedback on the accessibility of our website and services, in line with Ontario's Accessibility for Ontarians with Disabilities Act (AODA). We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.
If you meet a barrier, or need any of our information in another format (for example plain text, large print, or a document that works with your screen reader), email us. We will provide it at no extra cost, and work with you on the format that suits you.
We reply to accessibility feedback and format requests within 5 business days, and tell you what we will do about it.
08 Contact Us
For accessibility-related questions, concerns, or feedback, please contact:
We appreciate your feedback and are committed to continually improving accessibility for all users.
